redchip client info hub

From 1 July 2026, all law firms across Australia are required to conduct anti-money laundering checks on anyone who receives designated services.

This new process may seem arduous, so below is some information to clarify these requirements.

Information to be collected

You will be asked to provide information to confirm your:

• name
• date of birth, or
• address

You will also be asked to confirm whether you are a politically exposed person (PEP), or a family member or close associate of a PEP. A PEP includes someone who holds a prominent public position in Australia or elsewhere such as a senior role in government, trade unions, state owned enterprises or professional bodies, the courts or the military.

For companies, you will be asked to provide:

• Confirmation of Nominee Director/Nominee Shareholder
• Constitution/Shareholder Agreement outlining the powers that bind and regulate.

In the case of companies and trusts, the directors, shareholders, trustees, and any non discretionary beneficiaries may also need to provide information.

Where a trust is involved in the transaction, the trust deed will need to be provided.

Additional documentation may be required based on legislation requirements, for example information of source of funds/source of wealth. We may also require updated information during the course of your matter.

We will step you through the provision of the relevant material in your onboarding process.

These checks fall separately to other verification of identity processes our firm is required to complete, which means you may be asked for certain information more than once under different platforms. Unfortunately this is out of our control, and a requirement in the provision of our services.

How your information is collected

We are partnered with AMLHUB to make it easy for you to provide this information.

The process involves:

• We will provide your email address and mobile number to AMLHUB.
• AMLHUB will get in touch with you to ask some questions.
• AMLHUB will send you a link via email or text where you can complete a biometric check with your photo ID.
• If you can’t complete the biometric check, you will be sent a link to the self-service portal where you can upload the required documents.
• Once all information is collected, the AMLHUB team will complete the KYC and we can continue to provide you with legal services.

We are able to assist with these processes if you would prefer to visit our office.

How your information is used

We will collect, use and store this information collected for or in connection with AML/CTF enquiries in accordance with applicable AML/CTF laws and the Privacy Act 1988 (Cth).

Where information is collected for another purpose, it may not be Privacy Act regulated, but will be dealt with in accordance with our professional confidentiality obligations and other applicable laws.

Your information will generally not be shared with any additional parties, including AUSTRAC, unless we are required to report activity. It is securely retained by us and AMLHUB. Instances where your personal information may be shared include:

• as appropriate, with other transaction parties to perform legal services for you;
• to conduct verification checks of the information we are provided;
• with joint clients if we are providing services to more than one person in this matter;
• if required or permitted by law, including the AML/CTF laws, the Australian Solicitors Conduct Rules or other statutory (government) notices such as taxation authorities;
• in rare cases we may be prohibited from disclosing to you that your information has been shared with a law enforcement body such as AUSTRAC or the ACCC; and
• if a party to this transaction is overseas, we may share your information with them for the purposes stated above.

Please refer to the AMLHUB Privacy Policy as well as our Redchip Lawyers Privacy Policy for more information regarding how your personal information is treated.